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Planning to Sell Your Business? How to answer THE Question 

8/29/2012

1 Comment

 
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photo credit: Marco Bellucci via photo pin cc
Many business owners believe that selling your business is similar to passing the baton in a 400 meter relay: once you’re finished running, you get to relax.  In reality, buyers will insist that you stay on for a transition period – anywhere from six months to five years – during which time you continue to work in your business to help the buyer capitalize on the investment they’re making.

THE Question

When in the process of trying to sell your business, a prospective buyer will ask you – often times casually –  “Why do you want to sell your business?” These eight seemingly innocuous words have derailed more deals than any others.

Buyers ask THE question to evaluate how likely and willing you are to stay on or if you already have one foot out the door.

Obviously you don’t want to lie, but there is a right and wrong way to answer THE Question. Answers like “I want to slow down a bit” or “I want to travel” or “we’ve got a baby on the way and I want to spend more time at home” communicate to a potential buyer that you plan on winding down when they take over. However,what they want to hear is your intention to help them realize the potential locked inside your business.

 Here are some suggested responses based on your age.

  • If you’re under 40, you clearly aren’t ready to “retire” so you need to communicate that you see an upside to sell you business and merge with theirs:       “In order for us to get to the next level, we need to find a partner with more <insert sales people,distribution, geographic reach, capital or whatever the partner brings to the table>.”
  • If you’re between40-55 years old,most people will understand the need to shore up your personal balance sheet:       “I’ve reached a time in my life where I want to create some liquidity fromthe value I’ve created so far, and at the same time I want to find a partnerwho can help us get to the next level.”
  •  If you’re over 55, you can start to talk aboutretirement, but you want to make sure you communicate that you still have lotsof energy and passion for your business:       “I’m at a stage where I need to start thinking about retirement. It’s along way off yet, but I want to be proactive.”

Rehearse your answer to THE Question so it becomes a natural response when you are inevitably askedTHE Question by a potential acquirer. 


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Personal Business Models and Professional Branding

8/22/2012

6 Comments

 
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photo credit: stefano principato via photo pin cc
Tired of fighting the same battles to keep your business afloat? One solution is to just let us sell your business.  A better possibility is to generate more cash flow with less effort with Professional Branding.

The new Personal Business Model YOU Workshops at UTA are now being offered as Professional Branding, changed from last term when they were called Career Reinvention. Just another example of the pivoting process that's involved with the implementation of any Business Model. In interviews with those interested in the first workshops, we found a much greater interest from individuals wanting to be more successful in their current careers than those who are looking for another career where they can be more successful. So while the Workshops are equally applicable to both, we have shifted the focus a bit.

There are two mistakes most of us make when first introduced to Business Models and Canvas Thinking. The Workshops covers these (and more) with specific application to your career. 

The first issue is confusing Key Activities with Value Propositions. It's easy to think that our customers value those things that we do so well. The truth is our customers value what helps them do the things they need to get done. An example might be a plumber who feels their master's license is their Value Proposition. The customer's problem may be leaking water, so perhaps 24 hours service will mean much more to them. We need to see our value from our customer's Point of View.

This is easier said than done for career professionals. The Business Model YOU strategy is to start here and to develop what it is we are, so we know what it is we can offer. The same mistake made in the opposite direction is to try and build a career around something you know customers want but is not at all suited for You. Professional Branding requires understanding what makes You valuable, and then communicating it well.

That bring us to the second major mistake most of us make as we develop our Personal Business Models. We confuse Key Activities with Customer Relationships. After a Business Model is completed we need to Act on it. I am open to anyone to disagree with this; but that has to mean Marketing the Model. No matter what other Key Activities are need for Value Proposition fulfillment, Marketing has to also be added to Key Activities and you need to be successful at it for the model to make money. If your model is for yourself as an employee, you still need to market your abilities to either a new employer for a new job, or your boss to enhance your current job. For Professionals, marketing needs to be done to reach new prospects. Every Business Model effort must conclude with Marketing in some form if it is to be meaningful.

So why isn't that Customer Relationships? CRM software vendors and consultants have confused us into thinking that Customer Relationship is about how we want to relate to our customers. That is not the issue. It's how do our customer want to relate to us? While I have Zero Interest in being a part of my plumber's internet community (no matter how many water saving tips may be found there), I do want to be able to quickly find a competent, reasonably priced plumber when water is found where it's not supposed to be. If that's the case, our plumber may find that money spent advertising on Angie's List might be more valuable than mailing out newsletters. On the other hand, I belong to a local health club and I do read their newsletters. I want to relate to them much differently and they get that.

Your Brand is not your name, logo, or company colors. It's how your customers perceive you. To do Professional Branding effectively, it makes good sense to first know what makes you valuable to others and then know how they want to find-out about that. That becomes your "message". Then all that's left is how to send it. There are many books and consultants who can offer you great advice on the mechanics of marketing; but nothing will define your message more clearly than a well constructed Personal Business Model. 

Here is the bonus. At the UTA Professional Branding Workshop we develop your Personal Business Model and in doing so re-engage you with a career that may have been burning-out. Communicating your value to others in ways they want to hear becomes almost intoxicating. You will reinvent "Your Career, for Fun and Profit".


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    Author

    Bob Fariss writes about the issues facing Executives in career development. He teaches Business Model Thinking  and also represents individuals with an entrepreneurial flair seeking to sell, buy, or start-their own business.

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